We offer a clear and fair refund policy to ensure trust and transparency.
You may be eligible for a full or partial refund depending on conditions.
Our refund policy is designed to be fair, transparent, and user-friendly.
| Service | Period | Processing |
|---|---|---|
| Monthly premium plan | Refund available within 7 days | Processing fees may apply |
| Yearly premium plan | Refund available within 30 days | Processing fees may apply |
| Free plans | Free trial period | No processing fees |
Submit a refund request through support with required details.
Refund requests are processed carefully and promptly.
Certain situations are not eligible for a refund.
You can cancel your subscription at any time from your account settings.
Free tools do not qualify for refunds as no payments are required.
If you need help, our support team is ready to assist.
support@donepdf.com
Response time: 24-72 hours
Include receipt or payment proof
This policy may be updated periodically.