Frequently Asked Questions

Yes, DonePDF offers all core PDF tools free of charge with no registration required. There are no hidden fees, subscription requirements, or usage limitations for standard features.

Individual file uploads are limited to 50MB per file. There is no daily limit on the number of files processed. For optimal performance with large files, we recommend using our compression tool first.

We support all major document formats: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, RTF, JPG, PNG, TIFF, BMP, and GIF. For specific format requirements, please refer to individual tool documentation.

All file transfers use 256-bit SSL encryption. Files are processed on secure servers with restricted access. Automated systems handle file processing without manual intervention or viewing of content.

Uploaded files are automatically deleted from our servers within 1 hour after processing is complete. We do not retain copies of processed files unless explicitly required for legal compliance.

We adhere to global privacy standards including GDPR requirements for EU users, CCPA for California residents, and other applicable regional data protection regulations. Our Privacy Policy details our compliance measures.

DonePDF respects intellectual property rights. Users may only process files for which they hold appropriate rights or permissions. We comply with DMCA takedown requests and have procedures for reporting copyright infringement.

Services must be used lawfully and ethically. Prohibited activities include processing illegal content, attempting to breach security measures, automated bulk processing without permission, and any activity that disrupts service availability.

DonePDF provides tools "as-is" without warranty. We are not liable for data loss, file corruption, or any damages resulting from tool usage. Users should maintain backups of important files before processing.

DonePDF works with modern browsers including Chrome 80+, Firefox 75+, Safari 14+, Edge 80+, and Opera 67+. JavaScript must be enabled. For optimal performance, use the latest browser version.

Yes, our website is fully responsive and optimized for mobile devices. All tools work on smartphones and tablets with iOS 12+ or Android 8+. Some features may have simplified interfaces on smaller screens.

Processing time varies by file size and tool complexity. Most files under 10MB process within 30 seconds. Larger files or complex operations may take 1-2 minutes. Real-time progress indicators are provided.

Yes, we offer OCR capabilities for converting scanned documents and images into searchable/editable PDFs. Supported languages include English, Spanish, French, German, and 20+ others.